Confidentiality and security are core values of Sincro Proyectos y Obras S.L., which is committed to guaranteeing user privacy and not collecting unnecessary information.
Below you will find the information required by Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
Sincro Proyectos y Obras S.L.
Tax ID: B67024216
Postal address: Mèxic 11, Local V, 08004 Barcelona, Spain
Email: sincro@bysincro.com
2. Categories of data processed
Depending on the services used, we may process:
- Identification data (name and surname)
- Contact data (telephone, email)
- Professional data (company, position)
- Academic and employment data (CV/resumé)
- Economic and billing data (in case of contracting services)
- Property-related data and renovation/interior design project requirements (information provided through web questionnaires)
- Web browsing data (cookies, subject to consent)
3. Purposes, legal basis and retention
CONTACT FORM
Purpose: To handle information requests and commercial contact.
Legal basis: User consent and pre-contractual measures at the data subject’s request.
Retention: Maximum 24 months from the last interaction, unless earlier deletion is requested or a contractual relationship is established.
EMAIL COMMUNICATION
Purpose: To respond to enquiries and requests received by email.
Legal basis: Consent and/or pre-contractual measures.
Retention: Maximum 24 months from the last communication, unless a contractual relationship is established.
COMMERCIAL COMMUNICATION VIA WHATSAPP BUSINESS
Purpose: To handle commercial enquiries and facilitate communication with potential clients.
Legal basis: User consent or pre-contractual measures.
Retention: Maximum 24 months from the last communication, unless a contractual relationship is established.
CV SUBMISSION
Purpose: To participate in recruitment processes.
Legal basis: Candidate’s consent.
Retention: During the open recruitment process and 2 additional years for future processes, unless deletion is requested.
CLIENT DATA
Purpose: Contractual, administrative, accounting and tax management of contracted services.
Legal basis: Contract execution and compliance with legal obligations.
Retention: For the periods required by applicable tax and accounting regulations.
DIGITAL ANALYTICS AND ADVERTISING SERVICES
Purpose: To measure website traffic and usage, and to carry out advertising and remarketing actions on Google and Instagram/Facebook.
Legal basis: User consent provided through the cookie banner.
Retention: According to the retention periods established by each provider and until the user withdraws consent.
RENOVATION PROJECT QUESTIONNAIRES
Purpose: To collect information about property characteristics, needs and preferences in order to prepare commercial proposals and renovation project quotations.
Legal basis: User consent and pre-contractual measures at the data subject’s request.
Retention: Maximum 24 months from the last interaction, unless earlier deletion is requested or a contractual relationship is established.
4. Obligation to provide data
Providing personal data requires a minimum age of 14 years or sufficient legal capacity.
Requested data are necessary to process requests. If not provided, services cannot be properly delivered.
5. Proof of consent
When processing is based on consent, Sincro Proyectos y Obras S.L. keeps electronic records of:
- Date and time of form submissions
- IP address
- Text of the accepted clause
In order to demonstrate granted consent, in accordance with the GDPR accountability principle.
6. Data recipients
Data will not be disclosed to third parties except when legally required or necessary to provide services.
Sincro Proyectos y Obras S.L. uses technology providers that may process personal data on its behalf, acting as data processors:
- Holded Technologies S.L. – Billing and accounting management.
- Pipedrive Inc. – Commercial database and lead management.
- Raiola Networks S.L. – Web hosting and corporate email services.
- Google LLC – Web analytics (Google Analytics) and online advertising (Google Ads).
- Meta Platforms Inc. – Online advertising (Meta Pixel) and communication channel (WhatsApp Business).
All of them have data processing agreements in accordance with Article 28 GDPR.
7. International data transfers
Some technology providers (Google LLC and Meta Platforms Inc.) are located outside the European Economic Area.
International data transfers are carried out using Standard Contractual Clauses approved by the European Commission, ensuring an adequate level of protection under the GDPR.
8. User rights
Users may exercise the following rights:
- Access to personal data
- Rectification of inaccurate data
- Erasure when data are no longer necessary
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent at any time
Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
How to exercise rights:
Email: sincro@bysincro.com
Postal address: Mèxic 11, Local V, 08004 Barcelona, Spain
Subject: “Personal Data”
If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Authority: www.aepd.es
9. Cookies
This website uses technical cookies and analytical and advertising cookies, own and third-party, aimed at measuring browsing activity and carrying out digital marketing actions.
Non-technical cookies are not installed until the user accepts or configures them through the consent panel, where cookies can be accepted or rejected by category, in accordance with Article 22 of the LSSI.
Detailed information is available in our Cookie Policy.
10. Data security
Sincro Proyectos y Obras S.L. implements appropriate technical and organisational measures to guarantee the confidentiality, integrity and availability of personal data.
11. Data accuracy
Users guarantee that the data provided are accurate and undertake to notify any modification.
12. Third-party Links
We are not responsible for the privacy policies of third-party websites accessed through links on this site.
13. Policy updates
This Privacy Policy may be modified to adapt to legislative or jurisprudential changes. Users are advised to review it periodically.